FAQ’s

Generally Asked Question

Frequently Asked Questions

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Where does Wonderland Castles operate it's inflatable hire service?
Wonderland castles operates it's hire services primarily in Coventry, Nuneaton and Bedworth. Surrounding areas maybe covered with an additional fee. Please contact the office for further details.
How long will we get the bouncy castle we have hired for?
This is up to you. You can have it for most of the day, we deliver in the morning between 7am and 12pm and collect between 4pm and 7pm, or you can hire one for a couple of hours, perfect when using a venue or hall. We try our best to be as flexible as possible to meet your needs. We also offer an overnight service for an extra charge.
Can I have a bouncy castle or inflatable set up indoors in a venue or hall?
Yes, most of our bouncy castles and inflatables can be used indoors. Sand bags are used to hold the bouncy castle down. The only thing you may want to check is the height of your venue, as well as the width and length, to ensure the inflatable fits. If it is going indoors please advise us at booking so we know to load up the right equipment ready for delivery.
Do you have insurance for your bouncy castles you hire?
Yes, we have public liability insurance up to £5 million pound, which covers for any injury or accident which can be deemed our staff or our equipment fault. Additional insurance cover is available to buy direct from an insurance broker to cover supervision and personal injury.
Can I use a castle in the rain?
We advise that you wait until the rain passes.
My garden is on a slope can I still hire a bouncy castle?
This depends on the slope, If it is just a small gradient then yes. The slope must not be more than a 5% gradient. The front opening of the bouncy castle / inflatable has to be at the top of the slope. If you are unsure please contact us.
Can I hire bouncy castles overnight?
Of course, as long as it's a secure back garden/area. We do charge an extra fee depending on the unit you are hiring.
How long will it take to set up and take away the bouncy castle or inflatable?
Setting up and taking away a bouncy castle both take around 15 mins depending on the venue.
Do you offer any multiple item asset discount if hiring more then one bouncy castle or equipment from you?
Yes, just book 2 or more bouncy castles
Do the castle's come manned?
No. However they can be if you requested for an additional fee- please contact the office.

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    Opening hours

    Mon-Fri- 09:00-20:00-
    Sat: 09:00-18:00
    Sun: 10:00-16:00

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    07563 818796